May 2024

Filter contacts by sites

Narrow down your search and find a colleague in an instant by filtering the contacts list across multiple sites.

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Customized labels for addresses

Labels help you mark a contact method as Personal, Work, Office,... This allows your colleagues to differentiate and choose the most appropriate method to reach you.

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Showing role notes for favourite roles

Role notes, which serve as a means to convey crucial details or updates related to on-call roles, are now showing up for favourite roles. This allows department staff to access essential information pertaining to their responsibilities in just seconds.

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Option to hide your phone number when initiating a call

Keep your phone number confidential when making a call.

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Automatic region selection based on user's phone settings

When you update your region in your phone's settings, Hypercare can now automatically reflect these changes so you no longer have to manually do it yourself.

Long press on another user's address to copy it

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Enable/ Disable image upload in chats

Option for organizations to enable or disable image upload in chats. This is helpful for organizations who'd prefer taking photos directly in the Hypercare app as the photos are not saved on the user's device.

Customized labels for addresses

Labels help you mark a contact method as Personal, Work, Office,... This allows your colleagues to differentiate and choose the most appropriate method to reach you.

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Custom org URL that leads users directly to the organization SSO page

Access your organization SSO page and login to Hypercare in fewer clicks with a dedicated URL.

Filter contacts by sites

Narrow down your search and find a colleague in an instant by filtering the contacts list across multiple sites.

Automatic region selection based on user's IP address

Hypercare can now automatically reflect these changes based on your IP address so you no longer have to manually pick the region yourself.

Department and user search on Schedule page

Simply enter any keyword into the input fields to look for a department and/or user without having to scroll through an extended list.

Shareable on-call schedules for non-Hypercare users

Non-Hypercare users can access their organization's on-call schedules in read-only mode using a dedicated URL.

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Last refresh time indicator on the On-call page

The On-call page now displays the time this page was last refreshed, allowing you to know if you're working with the latest updates and identify any gaps in the on-call schedules.

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Customized labels for contact information

Labels help you mark a contact method as Personal, Work, Office,... This allows your colleagues to differentiate and choose the most appropriate method to reach you.

web-addlabel

Customized labels for contact information

Labels help you mark a contact method as Personal, Work, Office,... This allows your colleagues to differentiate and choose the most appropriate method to reach you.