What's new at Hypercare

Check out the latest Hypercare releases and enhancements, subscribe to receive alerts about new updates.

May 2024 updates

Key highlights:

  • Filter contacts by sites
  • Shareable on-call schedules for non-Hypercare users
  • Dedicated org URL for SSO login
  • And many more performance enhancements!

Automated escalation

Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.

Templated messages

Standardized messages with predefined inputs and a distinct look.

Priority messaging

High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.

Status indicators

Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.