SECURE COMMUNICATION

Secure Communication Between Healthcare Professionals

Easily communicate with your colleagues on patient updates while providing urgency and know that those messages are going to them.

Why switch to Hypercare’s healthcare compliant messaging platform?

Post-Hypercare

Pre-Hypercare

Send HIPAA & PHIPA compliant messages to your colleagues instantly, with read receipts and escalations built in if you don’t hear back.

Safely share clinical photos and other files to get rapid expert opinions and assessments on patients in the field in real time.

Critical messages aren’t missed with our STAT messaging option, which bypasses silent and do-not-disturb modes on mobile devices.

Email, phone and hallway conversations with your colleagues to get answers to simple questions, patient updates and other info.

Physically print images, send them via email, or fax them to your colleagues to share crucial information.

Missed messages, phone tag and other delays to relay important & timely patient information to colleagues.

Post-Hypercare

Pre-Hypercare

Secure instant messaging for improved care coordination

Send HIPAA & PHIPA compliant messages to your colleagues instantly, with read receipts and escalations built in if you don’t hear back.

Email, phone and hallway conversations with your colleagues to get answers to simple questions, patient updates and other info.

Share images, videos and documents

Safely share clinical photos and other files to get rapid expert opinions and assessments on patients in the field in real time.

Physically print images, send them via email, or fax them to your colleagues to share crucial information.

High priority messages that bypass Do Not Disturb

Critical messages aren’t missed with our STAT messaging option, which bypasses silent and do-not-disturb modes on mobile devices.

Missed messages, phone tag and other delays to relay important & timely patient information to colleagues.

All in one solution that is built for providers by providers

In what ways can I share PHI with my colleagues over Hypercare?

Send anything over text
Secure and intuitive to use, with healthcare specific features such as status indicators, ability to delegate a backup person, send consultation requests.

Share media & documents
Safely share clinical photos, videos, and attachments to get rapid expert opinions and assessments on patients in real time. Upload it to your EMR to improve your documentation and track the progress of your patients.

 
 

In critical situations, how do I ensure my urgent messages reach the person I need to contact?

Priority messages
You can make sure critical messages aren’t missed with our STAT messaging option, which bypasses silent and do-not-disturb modes on mobile devices.

Read receipts
You can see when a message has been delivered, and read so you know to follow up if necessary.

Automated escalations
Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period.

How can I make sure that the correct information is being sent in a structured and efficient way?

Structured and standardized templated messages
Create fillable forms that ensure that the right types of information are sent. Examples of useful applications include consultation requests, verbal orders, and referral forms.

Customizable response types
You can specify the type of response that is expected, such as: require the recipient to formally acknowledge the message; require a specific decision/choice; or require a detailed free text response.

 

How HPHA uses Hypercare to improve communication across a 4-hospital system

"Hypercare was able to replace a failing pager system and an antiquated inefficient system for physicians on call.  The customization functionality of the software allowed us to include all aspects of care ie. Bed allocators, locating, peer to peer consultation and communication and other allied health care areas such as physiotherapy.  This was also extended to include all four hospitals in our group.We were able to completely eliminate pagers and at the same time accommodate physicians who wished to remain with their original method of communication by cell phone."

Dr. Bob Davis
IT Physician Lead, Huron Perth Healthcare Alliance

Ready to get started and save hours a day?

Create a free account

Hypercare Secure Messaging is free. Set up and get your colleagues on board now.

Download the app

Hypercare Secure Messaging is free. Set up and get your colleagues on board now.

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We’re here to help you decide the right tools for your organization.

FAQs

Why are WhatsApp and SMS not HIPAA compliant?
What kinds of messages can I send on Hypercare?
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What devices does Hypercare support?
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