Back to Blog
By Product and CSM @ Hypercare
Mar 31, 2020 · 2 min read

5 Tips to Get the Most Out of Hypercare

Making sure your question or consult gets answered

Hypercare allows you to check every message to see if it was sent, received, or read by the user. For urgent matters, you are able to send priority messages that bypasses the receiver’s “do not disturb” or silent mode, to ensure you get their immediate attention.

Staying connected to physicians who use pagers

On Hypercare you can page colleagues using our paging feature. This allows you to get in touch with a physician if they prefer using pagers

Keeping yourself and your team up to date

Keep up to date with everything your team is doing with our live task lists. Add tasks for yourself or assign tasks to your colleagues to make sure nothing falls through the cracks. The list gets automatically updated through the app, and skip ‘running the list.

Finding out who’s on call

Our locating feature allows you to search multiple schedules to find the right person on call and connect to them directly without the need for switchboard operators and pagers. Save time and energy that can be reallocated to patient care.

Disconnecting from work and spending time with friends and family

Make it clear when you’re unavailable and who to contact when you’re busy. If you’re unable to answer Hypercare, you can assign an alternative contact for yourself so your colleagues know who to contact for questions or consults.

Read more of our posts

Nov 22, 2024 • 4 mins read

Harmonizing Interoperability in Healthcare for a Symphony of Care

by
Matthew Yeh

Hypercare has built integrations with various other technology platforms. This is done through Hypercare and third-party APIs, or other integration options such as flat file transfers. There are multiple nuances and factors to consider when choosing which avenue of integration to take. Each integration built to date has been upon customer request, which ensures its function aligns closely with their needs.

Read more

Oct 16, 2024 • 3 min read

Chaos to Clarity: Hypercare, Your Lifeline in Emergencies

by
Braiden Davis

In healthcare, emergencies are an expected part of clinical and hospital operations. With the growing dependency on digital tools in healthcare, IT availability during a Code Grey is particularly critical, and where Hypercare can offer vital support and reliability.

Read more

Aug 20, 2024 • 4 min read

The Strengths and Limitations of Epic Secure Chat for Critical Healthcare Communication

by
Matthew Yeh • Enterprise Account Executive @ Hypercare

As an EHR, Epic boasts a modern-looking and user-friendly interface, has a deeply integrated clinical decision support system to provide real time alerts and best practice guidelines at the point of care, and is completely customizable. But, how does it fair as a communication platform?

Read more

Ready to learn more?

Get an in-depth product tour to see what Hypercare can do for your team

Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.

Book a demo