Digital Care Coordination Platform For Healthcare Professionals

Hypercare is a digital care coordination platform that improves communication and coordination amongst healthcare teams with secure instant messaging, on-call scheduling, fall-back mechanisms and automated escalations. Try it free.

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Coordinate Your Healthcare Team With A Digital Care Platform

All-in-one app, the Hypercare digital care platform allows healthcare professionals to message each other securely (including pictures, videos and files), organize/administer on-call schedules in real-time, and much more. With our best-in-class user reviews, dedicated customer support team, you can get back to what’s most important—providing safe and efficient quality care to your patients.

100+

healthcare organizations trust Hypercare

99.99%

uptime reliability based
on last 12 months

4.7

average from 50+ reviews via App Store and Google Play Store

< 5 mins

average customer support
response time

Get Your Healthcare Team In Order Using One Platform

Secure messaging

All of the best features of instant messaging, made HIPAA-compliant and specifically for healthcare workflows.

Virtual pager

Get rid of your physical pager and have your pages routed to Hypercare instead.

Automated escalation

Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period.

Code team activation

When seconds count, Hypercare allows you to trigger entire code teams with one tap.

On-call scheduling

Streamline switchboard operations so you can connect with the on-call provider in 2 taps.

Security & Compliance

Our platform meets HIPAA, PHIPA, PIPEDA and SOC2 compliance.

Single-sign-on (SSO)

Integrate easily with your organization's single sign-on systems to make managing users even easier.

Integrations

Connect Hypercare to the existing IT systems and utilize our open APIs for other integrations.

What can Hypercare's digital care coordination platform do?

SECURE COMMUNICATION

Use the Hypercare digital care coordination platform to communicate securely amongst staff

All the things you love about instant messaging but now in a HIPAA-compliant app, built by healthcare professionals for healthcare professionals. Send critical information to your colleagues via picture, video, and other file types (PDF, Word, Excel).

"We started using a few months ago. It started out as a convenience (being able to use real names, info, via text) but has ended up being quite practice changing (texting a radiologist for clarification, group chats with multiple consultants, etc). Highly recommend!"

Dr. Oliver Nguyen
Internal Medicine
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Automated escalation

Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.

Templated messages

Standardized messages with predefined inputs and a distinct look.

Priority messaging

High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.

Status indicators

Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.

switchboard-operations-1
ON-CALL FINDER

Find the on-call provider in 2 taps

Instead of calling switchboard to reach staff members, Hypercare's digital care coordination platform lets you find the on-call provider in seconds. We optimize switchboard operations with our locating tool, so you can quickly connect with the right colleagues and send relevant communications through our HIPAA-compliant app.

"We have a lot of people who are always on the move, and can disappear for weeks or months at a time. This makes coordinating services and providing care for them in the usual way very difficult...None of this could have come together so quickly with our old way of doing things."

Dr. Craig Albrecht
Lead Physician

Unified on-call list

Single access point for all on-call providers. Reach the right clinician with one tap via Hypercare instant messaging.

Code team activation

Dynamic teams change based on the on-call schedule. Whole team will be alerted when critical messages are not acknowledged.

ON-CALL SCHEDULING

Create and manage on-call schedules all on one digital care coordination platform

Hypercare allows you to do all of your scheduling functions in one platform and share it with the rest of the organization. Our native scheduling tool checks for gaps in the schedule, alerts you of overlapping shifts, and even lets you know when your staff might be overbooked.

"Hypercare has made communication between the members of the Surgery team so much easier. Not only does it offer a secure platform to communicate about patient issues it is a user-friendly platform for group conversations or Group announcements. Thank you for bringing Hypercare to our organization."

Dr. Carmine Simone
Chief of the Department of Surgery
on-call-scheduling-1

Automated escalation

Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.

Templated messages

Standardized messages with predefined inputs and a distinct look.

Priority messaging

High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.

Status indicators

Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.

"I require a quick and efficient paging system to deliver patient care. Our group had previously paid hundreds of dollars per month for an outdated paging service. We were excited to switch to Hypercare, which costs a fraction of the price, and allows for a more accurate and modern way to communicate among our team and deliver care."

Dr. Joel Cooper, VASCULAR SURGEON

"Honestly it's a breath of fresh air. Rarely need to page anyone in medicine service anymore. Residents have come on board. Finally can mention patient names and not use euphemisms. I love the desktop app. Finally jumped from 20th to 21st century"

enoch choo, physician assistant

Get your team on board in less than 5 minutes

And experience simple, secure, and seamless collaboration with Hypercare.