Trusted by 100+ hospitals & healthcare facilities
Connect with your healthcare colleagues through real-time scheduling, on-call management, and secure messaging on any device.
All of the best features of instant messaging, made HIPAA compliant and specifically for healthcare workflows.
Get rid of your physical pager and have your pages routed to Hypercare instead.
Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period.
When seconds count, Hypercare allows you to trigger entire code teams with one tap.
Streamline switchboard operations so you can connect with the on-call provider in 2 taps.
Our platform meets HIPAA, PHIPA, PIPEDA and SOC2 compliance.
Integrate easily with your organization's single sign-on systems to make managing users even easier.
Connect Hypercare to the existing IT systems and utilize our open APIs for other integrations.
All of the best features of instant messaging, made HIPAA compliant and specifically for healthcare workflows. Send clinical videos, images and other file types (PDF, Word, Excel).
"Hypercare facilitates secure, seamless and timely closed-loop communication among members of the healthcare team. [It] enhances patient care by allowing providers to exchange information about patients from the point of care and to make collaborative decisions remotely."
Dr. Michael Warner
Director of Critical Care Services, Michael Garron Hospital
Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.
Standardized messages with predefined inputs and a distinct look.
High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.
Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.
Pagers are inconvenient, unreliable and lack accountability. With Hypercare, no more passing around the team pager, as we can route messages and call back numbers directly to the smartphone of the on-call provider.
"We had previously paid hundreds of dollars per month for an outdated paging service. We were excited to switch to Hypercare, which costs a fraction of the price and allows for a more accurate and modern way to communicate."
Dr. Joel Cooper
Vascular Surgeon
Pages are sent as STAT Messages through Hypercare, bypassing Do Not Disturb.
One phone number provided to Switchboard means that pages will always get to right person on call
Calling switchboard to locate a staff member is inefficient and unnecessarily time-consuming. We optimize switchboard operations with our locating tool, so you can connect with the on-call provider in 2 taps.
"[Hypercare] is a breath of fresh air. Rarely need to page anyone in medicine service anymore. Residents have come on board. Finally can mention patient names and not use euphemisms. I love the desktop app. Finally jumped from 20th to 21st century..."
Enoch Choo
Physician Assistant
Single access point for all on-call providers. Reach the right clinician with one tap via Hypercare instant messaging.
Dynamic teams change based on the on-call schedule. Whole team will be alerted when critical messages are not acknowledged.
With Hypercare, code teams can be assembled with any combination of individuals and on-call roles, and the entire team can be activated with a single tap.
"Activating a STEMI is much easier with Hypercare and saves valuable time because locating does not need to page individual team members and wait for them to call back."
Dr. Mark Kotowycz
Interventional Cardiologist & Medical Director of the Cardiac Intervention Unit, Royal Victoria Hospital
Single access point for all on-call providers. Reach the right clinician with one tap via Hypercare instant messaging.
Dynamic teams change based on the on-call schedule. Whole team will be alerted when critical messages are not acknowledged.
No more duplicate work and struggling to keep your spreadsheet or word document up to date. Hypercare allows you to do all of your scheduling functions in one place and share it with the rest of the organization.
"The pre-set roles allow months of schedules to be inputted within minutes and shows when days are already scheduled to ensure the shift is not double booked."
Meghan Mannen
Administrative Assistant, Team Leader, Royal Victoria Hospital
Centralized source of truth to reduce error and waste. Changes show in real time across all platforms (iOS, Android, web/desktop).
Users can arrange for shift trades, or post shifts to the marketplace.
Set rules to identify gaps and conflicts in the schedule
