CONTACT DIRECTORY
Instant Access to the Right Team Member with Hypercare’s Contact Directory
Quickly find and message the right person with a live, always-updated hospital directory at your fingertips.
Access a full staff directory including on-call team members
Find and message the right person with ease
-
Whether you're seeking a specialist, nurse, or on-call provider, Hypercare's live directory connects you instantly, removing the need for switchboard operations.
Get the most up to date information with system syncing
-
Integrated with your hospital’s single sign-on and directory systems, Hypercare keeps contact and profile information accurate at all times.
Secure healthcare compliant messaging
-
Send messages, images, and attachments directly by selecting a team member from within the directory, ensuring your secure communications remain HIPAA and PHIPA compliant and remain within the same ecosystem.
Enable faster, more reliable communication across your entire organization
Never miss urgent critical communication
-
Quickly locate code team members during emergencies like STEMI, Trauma, or Stroke, and message them directly, helping to streamline your hospital emergency code response.
Eliminate switchboard delays and paging errors
-
Bypass manual paging by letting Hypercare’s live directory link you to the right person or role instantly.
Why use Hypercare’s Contact Directory?
Before Hypercare
After Hypercare
Finding and contacting the right provider
Staff rely on outdated paper lists, shared spreadsheets, or the switchboard, often slowing down time-sensitive care.
Instantly search a live, always-updated hospital directory to contact the right on-call provider or team member, removing delays and guesswork.
Accuracy of contact information
Phone numbers and on-call details are often out of date or unavailable when you need them.
Hypercare syncs hospital directories and single sign-on (SSO) in real time, ensuring accurate contact details for every clinical role.
Communication between departments
Siloed communication channels delay coordination across teams.
Use Hypercare’s directory to launch secure, compliant group chats with the right team members.
How Michael Garron Hospital has Transformed Clinical Communication and Scheduling
"Hypercare has made communication between the members so much easier. Not only does it offer a secure platform to communicate about patient issues, it is a user-friendly platform for group conversations or group announcements."
— Dr. Carmine Simone, Chief of Department of Surgery
Frequently Asked Questions
We’re here to help. Get answers to some of the most common questions about Hypercare.
Other Features
Spend less time chasing people around, and more time providing care for your patients
Secure Messaging
Use Hypercare to communicate instantly with clinical and healthcare teams through secure, HIPAA and PHIPA compliant messaging.
Pager Replacement
Use Hypercare to replace outdated pagers and answering services with a modern solution that provides a dedicated number for urgent messages and voicemails that can be reached by individuals both inside and outside your organization.
On-Call Solutions
With Hypercare, you can easily connect with the right on-call provider, while managing and sharing on-call schedules in real time to streamline switchboard operations and mobilize clinical teams.
Code Team Activation
Use Hypercare to mobilize code and rapid response teams in seconds with automated, reliable notifications that reduce time to care.
Admin & Analytics
Hypercare gives you full visibility and control, with powerful admin tools and usage analytics to optimize communication workflows and support quality assurance across your healthcare organization.
Integrations
Hypercare’s open API’s allow you to seamlessly connect with your existing EHR, scheduling, communication and reporting tools to streamline workflows across healthcare teams and systems.
Ready to learn more?
Get an in-depth product tour to see what Hypercare can do for your team
Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.