ON-CALL SOLUTIONS
On-call Scheduling Software for Healthcare Teams
Align your entire organization with real-time on-call schedules, so the right person gets paged and contacted. Conflicts and gaps are flagged automatically while you build the schedule, and teams can easily see who’s on call to reach them directly.
Create and share schedules with ease
Simplified scheduling functionality
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Easily create, update, and manage clinical schedules without duplicating work or struggling with outdated spreadsheets. Hypercare lets healthcare teams handle all scheduling functions in one place and share them with colleagues in real time.
Fast scheduling with instant updates
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Create roles with typical start and end times, and select whether shifts recur on weekdays, weekends, or daily. Add shifts, and split shifts if needed, quickly and easily.
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Once finalized, publish the schedule to send automatic notifications to your entire healthcare team in real-time. Any updates trigger email alerts and are saved and distributed immediately to reduce errors and keep everyone aligned.
Effortless schedule management
Shift swaps and self-serve marketplace
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An optional feature that is designed to reduce administrative burden, this feature lets staff view, pick up, or post available shifts within their department. Providers can easily trade shifts with colleagues or post unwanted shifts to the marketplace for teammates to claim.
Sync schedules with your preferred calendar
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Sync Hypercare with Google, Outlook, Apple, or other calendar apps to stay updated on shift changes and avoid missed assignments. Easily access schedules anytime on mobile or web.
Automatic notifications and reminders
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Schedule updates are automatically sent to all team members and the switchboard. Every Sunday, team members receive reminders about their upcoming shifts to help with weekly planning.
Easily find and contact the right on-call provider
View a real-time on-call roster
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Hypercare automatically consolidates individual schedules into a single, up-to-date view so you always know who is on call, at any time, across any department.
Start a conversation instantly
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Tap on a role or provider’s name within the Hypercare application to securely message them directly without the need to call the switchboard.
Page providers and save frequent contacts
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Use Hypercare to send urgent messages, and save frequently accessed roles for faster communication in the future.
Why switch to Hypercare’s on-call scheduling software?
Before Hypercare
After Hypercare
Schedule management
Schedules live in outdated Word documents, spreadsheets, or PDFs
All on-call schedules are created, updated, and shared in one secure software platform
Consolidation
Switchboard staff manually consolidate schedules from multiple sources
A single, real-time source of truth automatically reflects the most current schedule
Accessibility
Clinical teams contact switchboard to find out who’s on call
Providers and staff can instantly view who’s on call from any internet enabled device
Communication
Multiple steps and convoluted processes lead to delays in reaching the right physician or healthcare professional
Staff can securely message or page the correct on-call provider directly
Visibility
Shift changes are hard to track and often missed
Real-time updates and automatic notifications keep everyone in sync
Efficiency
High administrative burden for schedulers and operators to keep everything accurate and up to date
Smart scheduling tools reduce manual work and flag conflicts or gaps automatically
Patient Care Impact
Errors lead to miscommunication and delays in patient care
Improved coordination helps ensure the right provider is reached without delay
How HPHA uses Hypercare to improve communication across a 4-hospital system
"In my opinion the implementation of Hypercare was very successful both from an end user aspect and a technology aspect. It was very successful in achieving our initial objectives such as replacing a failing pager system and replacing an antiquated inefficient system for physicians on call."
- Dr. Bob Davis
IT Physician Lead, Huron Perth Healthcare Alliance
Frequently Asked Questions
We’re here to help. Get answers to some of the most common questions about Hypercare.
Other Features
Spend less time chasing people around, and more time providing care for your patients
Secure Messaging
Use Hypercare to communicate instantly with clinical and healthcare teams through secure, HIPAA and PHIPA compliant messaging.
Pager Replacement
Use Hypercare to replace outdated pagers and answering services with a modern solution that provides a dedicated number for urgent messages and voicemails that can be reached by individuals both inside and outside your organization.
Code Team Activation
Use Hypercare to mobilize code and rapid response teams in seconds with automated, reliable notifications that reduce time to care.
Contact Directory
With Hypercare, you can easily access the most up-to-date contact details, including phone and fax numbers, emails, pagers, addresses and more, all in one centralized, searchable directory built for clinical teams.
Admin & Analytics
Hypercare gives you full visibility and control, with powerful admin tools and usage analytics to optimize communication workflows and support quality assurance across your healthcare organization.
Integrations
Hypercare’s open API’s allow you to seamlessly connect with your existing EHR, scheduling, communication and reporting tools to streamline workflows across healthcare teams and systems.
Ready to learn more?
Get an in-depth product tour to see what Hypercare can do for your team
Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.