Secure Messaging
Secure Healthcare Messaging Built for Clinical Teams
Send secure healthcare messages instantly with HIPAA and PHIPA compliance built in.
With direct and instant messaging, Hypercare ensures that urgent updates reach the right provider, every time.


Share Protected Health Information (PHI) with colleagues through Hypercare
Send secure, direct and instant messages
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Healthcare compliant (e.g. HIPAA, PHIPA), secure healthcare messaging with intuitive, clinically oriented features like status indicators, backup delegation, and structured forms and templated messages.
Share media & documents
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Safely share clinical photos, videos, and attachments to get rapid expert input and assessments in real-time, right from your mobile device. Upload to your EMR to improve documentation and track patient progress.
Ensure urgent messages are delivered and acknowledged
Priority messages
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Deliver critical updates without delay using STAT messaging, our high-priority alert that overrides silent and do-not-disturb settings on mobile devices.
Read receipts
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Get confirmation that your message was delivered and seen with Hypercare’s real-time delivery and read receipts, improving situational awareness and making it easier to know when to follow up.
Automated escalations
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Keep communication moving by setting escalation workflows that automatically send repeat notifications and alert the team if a message isn’t acknowledged within a set timeframe.


Bring structure and clarity to clinical communication
Structured and templated messages
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Ensure key clinical details are captured reliably every time with customizable message templates. Use fillable forms for consultation requests, verbal orders, referrals, and other high-impact workflows.
Customizable response types
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Define the required response on customized messages, whether it’s a formal acknowledgment, a multiple-choice decision, or a free text answer, so next steps are clear, actionable, and efficient.
How HPHA uses Hypercare to improve communication across a 4-hospital system
"In my opinion the implementation of Hypercare was very successful both from an end user aspect and a technology aspect. It was very successful in achieving our initial objectives such as replacing a failing pager system and replacing an antiquated inefficient system for physicians on call."
- Dr. Bob Davis
IT Physician Lead, Huron Perth Healthcare Alliance


Frequently Asked Questions
We’re here to help. Get answers to some of the most common questions about Hypercare.
Other Features
Spend less time chasing people around, and more time providing care for your patients
Pager Replacement
Use Hypercare to replace outdated pagers and answering services with a modern solution that provides a dedicated number for urgent messages and voicemails that can be reached by individuals both inside and outside your organization.
On-Call Solutions
With Hypercare, you can easily connect with the right on-call provider, while managing and sharing on-call schedules in real time to streamline switchboard operations and mobilize clinical teams.
Code Team Activation
Use Hypercare to mobilize code and rapid response teams in seconds with automated, reliable notifications that reduce time to care.
Contact Directory
With Hypercare, you can easily access the most up-to-date contact details, including phone and fax numbers, emails, pagers, addresses and more, all in one centralized, searchable directory built for clinical teams.
Admin & Analytics
Hypercare gives you full visibility and control, with powerful admin tools and usage analytics to optimize communication workflows and support quality assurance across your healthcare organization.
Integrations
Hypercare’s open API’s allow you to seamlessly connect with your existing EHR, scheduling, communication and reporting tools to streamline workflows across healthcare teams and systems.






Ready to learn more?
Get an in-depth product tour to see what Hypercare can do for your team
Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.