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Hypercare vs. Cerner CareAware

Hypercare is a cloud-based, mobile-first clinical communication platform built for real-time communication and coordination. Unlike Cerner CareAware, which typically has low-mobile app adoption, making it challenging for system-wide use.

Hypercare offers fully integrated on-call scheduling, allowing clinicians to identify the on-call provider and connect with them instantly, unlike CareAware which does not support any on-call scheduling functionality. Our code-team activation feature also allows you to activate the entire response team instantly with one tap, while automating calls to non-responsive members and simultaneously sharing real-time patient context for faster, coordinated care. In contrast, Cerner CareAware lacks the ability to activate emergency codes via their platform. 

Hypercare is fast to deploy, simple for staff to adopt, and delivers more flexibility than CareAware (Oracle Health), making it a more robust and scalable solution for healthcare organizations of all sizes.

Hypercare’s secure messaging functionality is more intuitive, mobile-friendly, and designed with clinical workflows in mind. With role-based messaging, read receipts, escalation options, and multimedia support, Hypercare enables faster, more effective communication than CareAware’s more limited functionality.

Hypercare’s clinical communication platform includes real-time, automated on-call scheduling that updates across the system, without the need for manual syncing. It’s a stronger alternative to CareAware, which typically relies on third-party or EHR-based scheduling tools that are typically focused only on shift scheduling and often delay communication and introduce workflow complexity for clinical teams. Hypercare is the clear choice compared to CareAware when it comes to selecting a clinical communication platform with comprehensive on-call scheduling functionality.

Yes. Hypercare provides dedicated virtual pager numbers that allow you to receive urgent messages and voicemails in real-time, from individuals both inside and outside your organization. CareAware (Oracle Health) lacks pager replacement capabilities and often depends on additional hardware or services. Hypercare is the better alternative over CareAware as it eliminates the need for legacy systems while improving speed and reliability.

Hypercare allows fast, role-based code activations directly from the platform, enabling clinical teams to respond to critical events without delay. Comparatively, CareAware does not offer dedicated, mobile-first code activation features, putting Hypercare ahead as the clear competitor in supporting urgent clinical coordination across healthcare teams and organizations.

Hypercare is a strong CareAware alternative that offers a live, role-based contact directory that shows provider availability and connects you to the right person instantly. CareAware often relies on static lists, making real-time coordination more difficult. Hypercare simplifies access to care teams across shifts and departments, and is the clear choice when it comes to selecting a clinical communication platform with a robust contact directory offering.

Yes. Hypercare gives clinical and healthcare administrators robust oversight with usage analytics, audit logs, and reporting tools to drive accountability and optimize workflows. CareAware offers more limited insights unless deeply integrated with other Oracle Health systems. If you’re looking for comprehensive admin and analytics features, Hypercare is the clear alternative to CareAware.