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By Joseph Choi, MD, MPH, FRCPC - Chief Operating Officer
Mar 14, 2020 · 2 min read

Hypercare now providing free unlimited service to combat COVID-19

There is a lot of anxiety and uncertainty with the ongoing COVID-19 crisis. The situation on the front lines changes on a daily (if not hourly) basis. This makes care coordination that much more important. Hypercare wants to do everything it can to support these front line providers. Starting today, Hypercare’s highest tier will be free for 3 months till June 14th for new and existing users. It will include secure messaging, on-call and schedule management, task lists, and full administrative and auditing functions.

For new users to get started:

  1. Go to https://download.hypercare.com. On a mobile device, this will take you to the app store to download our app. On a desktop or laptop, it will bring you to our web app (https://app.hypercare.com).
  2. Use your work email (organization or hospital) to register your account. This will automatically connect you to your colleagues that have the same email domain. If you do not have a work email, enter your preferred email and we will contact you to guide you through the setup process.

For existing users, your service will automatically be upgraded and a 3 month credit will be added to your account. Your current user caps will be lifted.

If you have any questions during the setup process, contact us:

Stay safe out there. We appreciate all that you do.

- Hypercare Team

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Sep 22, 2026 • 3 min read

How Hypercare Works with MEDITECH: An Adapter-Based Integration Overview

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If your hospital runs MEDITECH as its EHR, patient data, including admissions, transfers, and lab results, is flowing through that system every minute of the day. A clinical communication platform can turn that data into immediate action. The moment a critical result posts or a patient transfers units, the right clinician gets notified without anyone picking up a phone or manually checking a chart. But that process only works if the platform can connect to what’s already running in your hospital, which is why integrations are essential. In this article, we’ll discuss how the MEDITECH connection works, the role of middleware and APIs, and how connecting MEDITECH to Hypercare enables more seamless clinical workflows.

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Sep 21, 2026 • 4 min read

How to Modernize Code Blue Notifications with Closed-Loop Communication

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When an overhead page or physical pager announces a code blue, there’s no way to know at that moment whether the on-call team heard it or if anyone needs to be paged again. In cardiac and respiratory arrest, chances of survival are measured in minutes. Yet many hospitals still trigger the most time-critical event in medicine with a one-way pager-based system. Pagers only transmit information unidirectionally and don’t offer confirmation methods, which can delay critical care.

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June 25, 2026 • 2 min read

Coordination Failure: The Invisible Driver of Hospital Inefficiency

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Hospitals today face constant pressure - from stretched teams, tight budgets, and leaders balancing competing priorities. Staffing shortages dominate headlines, but when you talk to frontline leaders, another challenge consistently surfaces: coordination. During our executive webinar, The Cost of Coordination Failure, medical and nursing leaders shared how inefficiency often stems not from a lack of people, but from the time lost between care steps. The panel made a compelling case: throwing more Full-Time Equivalents (FTEs) at throughput bottlenecks won't solve the problem if the underlying communication infrastructure remains completely fragmented. These gaps, called coordination latency often erode capacity across the system.

Read more
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