Back to Blog
By Joseph Choi, MD, MPH, FRCPC - Chief Operating Officer
Mar 14, 2020 · 2 min read

Hypercare now providing free unlimited service to combat COVID-19

There is a lot of anxiety and uncertainty with the ongoing COVID-19 crisis. The situation on the front lines changes on a daily (if not hourly) basis. This makes care coordination that much more important. Hypercare wants to do everything it can to support these front line providers. Starting today, Hypercare’s highest tier will be free for 3 months till June 14th for new and existing users. It will include secure messaging, on-call and schedule management, task lists, and full administrative and auditing functions.

For new users to get started:

  1. Go to https://download.hypercare.com. On a mobile device, this will take you to the app store to download our app. On a desktop or laptop, it will bring you to our web app (https://app.hypercare.com).
  2. Use your work email (organization or hospital) to register your account. This will automatically connect you to your colleagues that have the same email domain. If you do not have a work email, enter your preferred email and we will contact you to guide you through the setup process.

For existing users, your service will automatically be upgraded and a 3 month credit will be added to your account. Your current user caps will be lifted.

If you have any questions during the setup process, contact us:

Stay safe out there. We appreciate all that you do.

- Hypercare Team

Read more of our posts

Oct 9, 2025 · 5 min read

Fact or Fiction: Is Your Messaging App HIPAA‑Compliant?

by

For modern healthcare providers, instant messaging has become an essential tool for seamless collaboration in clinical settings. Real-time texting platforms streamline communication by offering swift context-sharing among team members, saving critical time and reducing disruptions in busy schedules.

Read more

Oct 8, 2025 · 5 min read

Why Effective Communication in Healthcare is the Key to Quality Care

by

The topic of healthcare communication typically focuses on conversations between patients and providers. While this is certainly crucial to delivering quality care, internal communication between healthcare team members also plays a critical role. A patient receiving care for a medical condition will likely encounter multiple healthcare providers in multiple locations, due to the shift-based nature of healthcare, and the complex nature of diagnosing and treating disease. These patient handoffs can increase the chance for errors or delays in care if communication isn’t strong.

Read more

Oct 3, 2025 • 5 min read

The True Cost of Poor Communication in Healthcare

by

Communication is a pillar of clinical success, yet it remains one of the most common points of failure. Research from The Joint Commission has found that poor communication in healthcare contributes to over 60% of adverse events in hospitals. From inaccurate handoffs to overloaded alert systems, miscommunication can impact patient safety, operational inefficiency, and organizational costs. Even less obvious issues like alert fatigue and information overload can affect both clinical team morale and budgets.

Read more

Ready to learn more?

Get an in-depth product tour to see what Hypercare can do for your team

Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.

Book a demo