Hypercare is a care coordination platform that ensures the most critical notifications get delivered instantly and securely, with built-in escalations and fall-back mechanisms. Try it out for free.
All of the best features of instant messaging, made HIPAA-compliant and specifically for healthcare workflows.
Get rid of your physical pager and have your pages routed to Hypercare instead.
Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period.
When seconds count, Hypercare allows you to trigger entire code teams with one tap.
Streamline switchboard operations so you can connect with the on-call provider in 2 taps.
Our platform meets HIPAA, PHIPA, PIPEDA and SOC2 compliance.
Integrate easily with your organization's single sign-on systems to make managing users even easier.
Connect Hypercare to the existing IT systems and utilize our open APIs for other integrations.
All the things you love about instant messaging but now in a HIPAA-compliant platform, built by healthcare professionals for healthcare professionals. Send critical information to your colleagues via picture, video, and other file types (PDF, Word, Excel).
"I think every hospital should have Hypercare. It makes team to team communication easier, more efficient and safer. It reduces errors. You can literally look up anyone you want (at the hospital) and message them. It's like a more secure Facebook and everyone is your friend."
Dr. Dhruvin Hirpara
PGY 3 General Surgery
Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.
Standardized messages with predefined inputs and a distinct look.
High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.
Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.
Instead of calling switchboard to reach staff members, Hypercare's care coordination platform lets you find the on-call provider in seconds. We optimize switchboard operations with our locating tool, so you can quickly connect with the right colleagues and send relevant communications through our HIPAA-compliant app.
"We have a lot of people who are always on the move, and can disappear for weeks or months at a time. This makes coordinating services and providing care for them in the usual way very difficult...None of this could have come together so quickly with our old way of doing things."
Dr. Craig Albrecht
Lead Physician
Single access point for all on-call providers. Reach the right clinician with one tap via Hypercare instant messaging.
Dynamic teams change based on the on-call schedule. Whole team will be alerted when critical messages are not acknowledged.
Hypercare allows you to do all of your scheduling functions in one platform and share it with the rest of your team. Our native scheduling tool checks for gaps in the schedule, alerts you of overlapping shifts, and even lets you know when your staff might be overbooked.
"The pre-set roles allow months of schedules to be inputted within minutes and shows when days are already scheduled to ensure the shift is not double booked."
Meghan Mannen
Administrative Assistant, Team Leader
Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.
Standardized messages with predefined inputs and a distinct look.
High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.
Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.
And experience simple, secure, and seamless collaboration with Hypercare.
