Secure Healthcare Messaging Built for Clinical Teams

Hypercare is a secure, cloud-based platform designed to streamline clinical communication and coordination in real-time. Trusted by hospitals and healthcare systems across North America. With features such as secure messaging, on-call scheduling, code activations and pager replacement solutions, Hypercare helps teams eliminate communication delays, improve response times for critical events and streamline clinical workflows, all through a mobile-first solution.

Protected Health Information (PHI) refers to any identifiable information about a patient’s health, care, or payment details pertaining to healthcare services. This includes information such as names, medical records, test results, diagnoses, insurance information, and contact details. PHI is regulated under legislation like HIPAA in the U.S. and PHIPA in Ontario, Canada.

You can send instant messages, images, videos, consults, structured forms and documents securely via the Hypercare app.

HIPAA (Health Insurance Portability and Accountability Act) in the United States and PHIPA (Personal Health Information Protection Act) in Ontario, Canada, are privacy laws that set out how personal health information (PHI) must be collected, stored, and shared.

Compliance with HIPAA and PHIPA means that an organization follows strict standards to protect patient data. This includes secure storage, encrypted communication, access controls, and audit trails. For healthcare providers, using compliant tools is essential to ensure patient privacy, avoid breaches, and meet legal and regulatory obligations.

Yes, Hypercare is a secure healthcare messaging platform built to protect patient information and support clinical communication with the highest standards of data privacy and security.

We apply enterprise-grade security across every layer of the platform, including encrypted messaging, role-based access controls, and full audit trails. Hypercare is fully compliant with HIPAA, PHIPA, PIPA, and PIPEDA regulations, and has obtained SOC 2 certification to demonstrate our commitment to rigorous data protection practices.

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Consumer messaging apps like WhatsApp and text messages (SMS) are not designed to meet the strict security and privacy requirements set by healthcare regulations such as HIPAA and PHIPA.

These platforms lack key safeguards, like audit logs, role-based access controls, and organizational management features that are required when handling protected health information (PHI). Using non-compliant tools to share patient data puts organizations at risk of serious privacy breaches and substantial financial and legal penalties.

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