Hypercare, Royal Victoria Regional Health Centre and Connexall Join Forces to Enhance Emergency Response Times for Medical Emergencies

TORONTO, ON (July 25, 2023) — Hypercare, a leading provider of digital healthcare collaboration solutions, is thrilled to announce its seamless integration with Connexall, the premier connected healthcare platform for end-to-end communication and clinical workflow management. 

The innovative integration, launched on June 20, 2023, has been successfully deployed at Royal Victoria Regional Health Centre (RVH) in Barrie, Ontario to enhance medical emergency activations, including those for Code Blue and Code Pink emergencies, elevating patient safety and improving response times during critical situations.

RVH, renowned for its commitment to delivering exceptional patient care, has implemented the Hypercare-Connexall integration to ensure swift, coordinated responses when patients experience such events as cardiac arrests or other life-threatening emergencies. 

“As an organization committed to optimizing patient care delivery through innovative technologies and solutions, the implementation of Hypercare is a significant step for RVH,” says Gail Hunt, RVH President and CEO. “During a medical emergency, which can occur anywhere in the health centre, at any time, every second counts. By mobilizing our highly-trained teams in real-time providing detailed location and alert notifications, we will improve patient outcomes."

Connexall's robust communication infrastructure enhances functionality of the Hypercare platform, which can now instantly notify appropriate team members via their smart devices as soon as a medical emergency event is triggered. Hypercare’s secure communication capability enables the efficient delivery of location and patient details and facilitates live correspondence between members of the code response team, ensuring rapid mobilization during emergencies.

"We are delighted to collaborate with Connexall and RVH to revolutionize code response team activations," says Albert Tai, CEO at Hypercare. "This integration empowers healthcare providers with real-time communication, enabling them to deliver timely, life-saving interventions and improve patient outcomes."

Connexall, a trusted healthcare communication and workflow management platform, facilitates secure and efficient communication across healthcare organizations. The seamless integration with Hypercare's solution strengthens its offering and expands its capabilities to encompass Code Blue Team activations, further enhancing its value proposition for hospitals. 

“Connexall is proud to have served RVH for over 15 years. Extending that relationship through our partnership with Hypercare enhances their communications capabilities, enables critical Code Blue workflows, and ultimately improves patient care”, says Sandy Saggar, Interim CEO at Connexall.

The Hypercare-Connexall integration has already made a significant impact at RVH enabling the Code Blue Team to respond rapidly to critical situations. The successful implementation demonstrates the potential for enhanced patient safety and improved outcomes through streamlined communication and coordination.

About Hypercare

Hypercare is a leading provider of secure and efficient healthcare communication and collaboration solutions. With a focus on enabling seamless communication among healthcare providers, Hypercare empowers teams to deliver exceptional patient care, improve workflows, and enhance overall care coordination.

About Royal Victoria Regional Health Centre (RVH)

Royal Victoria Regional Health Centre (RVH) is located in Barrie, Ontario, approximately 80 kilometres north of Toronto. As the largest hospital in the region of Simcoe Muskoka, RVH’s team of over 470 credentialed staff, 3,600 employees and 180 volunteers provide exceptional care and specialty regional programs to almost half a million residents, including cancer care, cardiac care, orthopedics, intensive care, child and youth mental health and interventional radiology. RVH is focused on delivering safe, high-quality care that puts patients and their families first. For more information visit rvh.on.ca

About Connexall

Connexall is a sophisticated end-to-end integration and communication platform that delivers hospital-wide interoperability to people, systems, tasks, and devices. It supports and improves clinical workflow by communicating the right information to the right person, at the right time, and on the right device. 

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