Pager Replacement
A Smarter Pager and Answering Service Alternative for Physicians and Hospitals
Hypercare is a secure, modern pager and answering service replacement for hospitals and clinicians. Whether for individual providers, on-call teams, or code groups, Hypercare adapts to your clinical workflow with ease.
All-in-one hospital pager and answering service replacement
Route call-back numbers and voicemails directly to the right provider through a dedicated number tied to individual clinicians or the call schedule, eliminating the need for traditional paging systems and answering services.
Dedicated pager workflow
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Assign a dedicated number to a specific provider. Callers can dial the number and leave a call-back number and voicemail that are sent securely to your Hypercare app, creating a streamlined, secure alternative to traditional pagers.
On-call team pager
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Route all calls to a particular service or department to a single number. Hypercare automatically identifies who’s on call and sends the callback number or voicemail directly to them, eliminating the need for manual routing and answering services.
Code team pager
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Initiate a code alert through a dedicated number with built-in fallback escalations (e.g., phone calls), so you’re never relying on outdated and unreliable pager systems in critical moments.
Answering service replacement
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Replace expensive answering services with an automated, secure workflow built for healthcare. Hypercare routes patient voicemails directly to the on-call provider, eliminating the need for call centers or third-party operators.
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Patients call your clinic’s dedicated number and leave a voicemail with their call-back number. The message is instantly delivered to the on-call provider, who can listen and return the call at their convenience.
Instant access to secure virtual numbers
Priority messages
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Ensure critical messages reach physicians and on-call providers immediately, bypassing silent and do-not-disturb modes on mobile devices.
Read receipts
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Track when messages are delivered and read, so you have better situational awareness and know when to follow up and ensure nothing gets missed.
Efficiently manage local numbers and personalized voicemails
Local number management
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Quickly find and purchase local numbers customized to your organization’s needs.
Personalized voicemail setup
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Easily create personalized voicemail greetings for each number to provide detailed, professional, consistent communication.
Maintain full control over your virtual numbers
Number management dashboard
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Ensure critical messages reach physicians and on-call providers immediately, bypassing silent and do-not-disturb modes on mobile devices.
Optimize number usage
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Track when messages are delivered and read, so you have better situational awareness and know when to follow up and ensure nothing gets missed.
Why switch to Hypercare’s pager replacement and answering service solution?
Before Hypercare
After Hypercare
Workflow
Manually dial call-back numbers from pagers, with the need to often carry multiple devices for different on-call roles.
One-click call back functionality, directly from messages left by patients or staff, all managed within a single app and linked to appropriate call schedules.
Reliability
Relying on pagers that can fail to deliver messages, with no failure notifications or automatic retries, and outdated infrastructure.
Using any internet-connected device to access Hypercare and ensure urgent messages are delivered and seen with automatic retries.
Accessibility and connectivity
Limited pager coverage that often fails during travel or outside pager networks.
Access messages anytime, anywhere, on smartphones, tablets, or computers with cellular or Wi-Fi connectivity.
Accuracy
Operator relays and broken telephone can cause errors in communication and often result in lost or inaccurate information.
Patients can leave voicemails through personalized, automated prompts that deliver accurate call-back details directly to providers that can be played back and saved.
How Replacing a Traditional Answering Service Saved an Orthopedic Practice Over $30,000 a Year
“Hypercare has completely transformed the way we handle communication at our clinic. [...] With Hypercare’s ability to streamline and prioritize messages, communication has become seamless, and I’m able to focus more on patient care without unnecessary interruptions."
- Dr. John Bojescul, M.D.
Frequently Asked Questions
We’re here to help. Get answers to some of the most common questions about Hypercare.
Other Features
Spend less time chasing people around, and more time providing care for your patients
Secure Messaging
Use Hypercare to communicate instantly with clinical and healthcare teams through secure, HIPAA and PHIPA compliant messaging.
On-Call Solutions
With Hypercare, you can easily connect with the right on-call provider, while managing and sharing on-call schedules in real time to streamline switchboard operations and mobilize clinical teams.
Code Team Activation
Use Hypercare to mobilize code and rapid response teams in seconds with automated, reliable notifications that reduce time to care.
Contact Directory
With Hypercare, you can easily access the most up-to-date contact details, including phone and fax numbers, emails, pagers, addresses and more, all in one centralized, searchable directory built for clinical teams.
Admin & Analytics
Hypercare gives you full visibility and control, with powerful admin tools and usage analytics to optimize communication workflows and support quality assurance across your healthcare organization.
Integrations
Hypercare’s open API’s allow you to seamlessly connect with your existing EHR, scheduling, communication and reporting tools to streamline workflows across healthcare teams and systems.
Ready to learn more?
Get an in-depth product tour to see what Hypercare can do for your team
Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.