Hospitals are under pressure to improve throughput and reduce workforce strain, but many improvement efforts miss a critical issue:
Coordination failure across teams, departments, and care transitions.
In this session, you’ll learn:
Joseph Choi is the founding Chief Operating Officer and Chief Medical Officer at Hypercare, a healthcare technology company improving clinical communication and collaboration. He is a practicing emergency physician in downtown Toronto, where he serves multiple quality improvement and administrative roles for his hospital. He is also an Assistant Professor in the Division of Emergency Medicine, Department of Medicine, at the University of Toronto.
Dr. Karim Jessa is CMIO at SickKids and emergency physician at both SickkIds and North York General Hospital. An informatics leader for over 20 years, he has implemented and advised on numerous efficiency, quality and safety projects at SickKids and beyond.
Why Coordination Failure Is the Hidden Cost Driver
Understand what traditional efficiency metrics miss—and why hospitals are feeling the impact now.
Where Workflow Breakdowns Really Occur
Hear real examples from nursing and clinical operations leaders across ED, inpatient units, Cath Lab, ICU, and patient flow.
How Small Delays Become System‑Wide Inefficiencies
Learn how misaligned workflows and siloed metrics create false confidence.
Leadership Blind Spots in Efficiency Measures
Explore why Length of Stay (LOS), patient throughput, bed turnover, and capacity utilization don’t tell the full story.
What Leaders Need to See - But Currently Can’t
Discover the operational signals that reveal coordination drag before it becomes a crisis.
Practical Steps to Reduce Coordination Waste
Get actionable strategies your hospital can implement in the next 90 days.
Live Q&A With Nursing and Physician Leaders
Bring your questions and learn from real‑world experience.
Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.