On-call management software for healthcare professionals

Hypercare’s on-call management software makes clinical administration quick and painless. Build your team’s schedule, urgently message on-call providers, and automatically escalate care policiesTry it out for free.

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Manage your on-call team with Hypercare

Our intuitive feature set allows you to manage on-call schedules in real time and connect to on-call providers instantly via HIPAA-compliant secure communication. Built by clinicians for clinicians, Hypercare tackles all the pain points of your workflow that prevent you from doing what’s most important, providing quality care and attention to your patients.

100+

healthcare organizations trust Hypercare

99.99%

uptime reliability based
on last 12 months

4.7

average from 50+ reviews via App Store and Google Play Store

< 5 mins

average customer support
response time

Our best-in-class on-call management software

Secure messaging

All of the best features of instant messaging, made HIPAA-compliant and specifically for healthcare workflows.

Virtual pager

Get rid of your physical pager and have your pages routed to Hypercare instead.

Automated escalation

Build escalation policies that sequentially triggers other providers when messages are not acknowledged after a certain time period.

Code team activation

When seconds count, Hypercare allows you to trigger entire code teams with one tap.

On-call scheduling

Streamline switchboard operations so you can connect with the on-call provider in 2 taps.

Security & Compliance

Our platform meets HIPAA, PHIPA, PIPEDA and SOC2 compliance.

Single-sign-on (SSO)

Integrate easily with your organization's single sign-on systems to make managing users even easier.

Integrations

Connect Hypercare to the existing IT systems and utilize our open APIs for other integrations.

Intuitive software to optimize your organization's on-call management

ON-CALL SCHEDULING

Manage on-call schedules and track changes in real time

Hypercare’s on-call management software has all the tools you need to streamline switchboard operations. Preset roles in your team’s on-call schedule, automatically flag conflicts or gaps, and even turn on Hypercare’s self-serve marketplace so providers can view and pick up available shifts.

"Hypercare has given our team and community partners the assurance of a secure communication system that allows prompt coordination of patient centered care."

Linda Britton
RN Manager
on-call-scheduling-1

Automated escalation

Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.

Templated messages

Standardized messages with predefined inputs and a distinct look.

Priority messaging

High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.

Status indicators

Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.

switchboard-operations-1
ON-CALL FINDER

Get in touch with the on-call provider when you need them most

Use the Hypercare on-call management software to keep your team in the loop. Dynamic schedules ensure that the everyone in the organization always knows who’s on-call, and in just two taps, staff can reach the right team member no matter where they are.

"Hypercare has been a great addition to our community palliative care practice. Our team loves it. The ability to have secured texting has allowed our team to improve efficiency and be more attentive to the needs of our patients, caregivers and community partners."

Dr. Sheri Bergeron
Palliative Care Physician

Unified on-call list

Single access point for all on-call providers. Reach the right clinician with one tap via Hypercare instant messaging.

Code team activation

Dynamic teams change based on the on-call schedule. Whole team will be alerted when critical messages are not acknowledged.

SECURE COMMUNICATION

Share critical patient info with Hypercare secure multimedia messaging

Never play phone tag again. Our HIPAA-compliant two-way messaging software allows colleagues to securely share relevant information via pictures, videos, and documents. And with built-in read receipts and priority alerts, clinicians can be confident their messages reach the right place.

"Hypercare is an easy-to-use, extremely secure, and encrypted system for messaging with superb support."

Dr. Bob Davis
Physician Lead
secure-comm-1

Automated escalation

Fully customizable system that automatically triggers members in a hierarchy to ensure acknowledgement and response of critical messages and events.

Templated messages

Standardized messages with predefined inputs and a distinct look.

Priority messaging

High priority messages (Urgent and STAT) will bypass Do Not Disturb with a distinctive tone.

Status indicators

Status set as available, busy, or unavailable. Assign a delegate to cover messages. Plus, detailed read receipts.

"I require a quick and efficient paging system to deliver patient care. Our group had previously paid hundreds of dollars per month for an outdated paging service. We were excited to switch to Hypercare, which costs a fraction of the price, and allows for a more accurate and modern way to communicate among our team and deliver care."

Dr. Joel Cooper, VASCULAR SURGEON

"Honestly it's a breath of fresh air. Rarely need to page anyone in medicine service anymore. Residents have come on board. Finally can mention patient names and not use euphemisms. I love the desktop app. Finally jumped from 20th to 21st century"

enoch choo, physician assistant

Get your team on board in less than 5 minutes

And experience simple, secure, and seamless collaboration with Hypercare.