CODE TEAM ACTIVATION
Faster Code Team Activations for Every Hospital Emergency
Assemble hospital emergency code teams with any mix of individuals and on-call roles, and activate the entire team instantly with one tap. Automate calls to non-responsive members and share real-time patient context for faster, coordinated care.
Support hospital code team activations
Code STEMI
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Improve door-to-device (d2d) times by rapidly assembling and activating your STEMI teams with one tap and the use of built-in escalations. Use Hypercare to send ECGs and relevant patient data in advance to the interventional cardiologist and code team, helping reduce false activations and improving critical care delivery.
Code Stroke
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Hypercare helps you quickly gather the Code Stroke team and facilitate real-time clinical discussions to plan next steps. Activate with one tap, use built-in escalations, and share patient imaging and clinical details in advance.
Code Trauma
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Maximize the trauma ‘golden hour’ by rapidly coordinating your trauma team across the hospital with Hypercare. Activate with the press of a single button, automate escalations, and share critical patient information in real time to optimize trauma patient management and outcomes.
Send vital information to your healthcare team in advance
Provide critical patient context
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Share patient demographics, condition stability, images (such as EKGs), ETA, and other vital details instantly through Hypercare, ensuring that every team member is fully informed before the patient’s arrival.
Reduce noise fatigue and unnecessary alerts
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Hypercare links code teams to specific on-call roles so only the necessary team members are activated, minimizing interruptions and alert fatigue.
Ensure teams arrive quickly
Bypass silent and Do-Not-Disturb modes
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Activate hospital code teams with STAT messages that override Do Not Disturb settings on both iPhones and Android devices and volume settings on iPhones, ensuring urgent hospital emergency codes are never missed.
Built-in safety mechanisms for effective escalation
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Keep the entire hospital emergency code team informed of each member’s status in real time, empowering quick escalations or contingency planning when needed to maintain seamless emergency response.
Why switch to Hypercare’s healthcare compliant messaging platform?
Before Hypercare
After Hypercare
Team alerts
Multiple calls to and from the switchboard cause delays. Risk of erroneously paging those who are not covering a code team.
Instantly notify only the appropriate on-call team members using STAT alerts that override silent and Do Not Disturb modes.
Communication and coordination
Pagers and phone calls don’t support real-time collaboration or updates, and critical context is often missing or delayed.
Real-time group chats for hospital emergency code teams ensure all updates are shared immediately. This helps improve coordination across departments like ICU, OR, radiology, and interventional teams.
Clinical decision making
Team members arrive with limited patient information, leading to delays in diagnosis and treatment.
Share vital context (e.g., ECGs, vitals) with the team before the patient arrives, to enable faster decision making and reduce false activations.
Safety mechanisms and escalation paths
One-way paging offers no visibility into who received the alert, which prevents providers from rapidly identifying situations that need escalation.
Automated escalation policies retry alternative contact methods if an alert isn’t acknowledged, and subsequently inform the rest of the team for manual follow-up if needed.
Transforming Emergency Response Activations with Hypercare
“Activating a STEMI is now seamless. We no longer wait for pages to be returned—the entire team is alerted instantly. The faster we mobilize, the sooner we can open the artery, directly improving patient outcomes.”
— Dr. Mark Kotowycz, Interventional Cardiologist & Medical Director, Cardiac Intervention Unit, RVH
Frequently Asked Questions
We’re here to help. Get answers to some of the most common questions about Hypercare.
Other Features
Spend less time chasing people around, and more time providing care for your patients
Secure Messaging
Use Hypercare to communicate instantly with clinical and healthcare teams through secure, HIPAA and PHIPA compliant messaging.
Pager Replacement
Use Hypercare to replace outdated pagers and answering services with a modern solution that provides a dedicated number for urgent messages and voicemails that can be reached by individuals both inside and outside your organization.
On-Call Solutions
With Hypercare, you can easily connect with the right on-call provider, while managing and sharing on-call schedules in real time to streamline switchboard operations and mobilize clinical teams.
Contact Directory
With Hypercare, you can easily access the most up-to-date contact details, including phone and fax numbers, emails, pagers, addresses and more, all in one centralized, searchable directory built for clinical teams.
Admin & Analytics
Hypercare gives you full visibility and control, with powerful admin tools and usage analytics to optimize communication workflows and support quality assurance across your healthcare organization.
Integrations
Hypercare’s open API’s allow you to seamlessly connect with your existing EHR, scheduling, communication and reporting tools to streamline workflows across healthcare teams and systems.
Ready to learn more?
Get an in-depth product tour to see what Hypercare can do for your team
Hypercare helps hundreds of clinical teams and healthcare organizations across North America coordinate and collaborate seamlessly, with one single clinical communication platform. Let us show you how we can help.